This Extenuating Circumstances Policy explains how cancellations and no-shows are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your session. This Policy applies to bookings for both Mentors and Members of the community. This Policy uses the term “Event” to refer to the following situations that occur after booking, are unforeseen at the time of booking, and prevent or legally prohibit completion of the session.
<aside> 💡 While what is covered is out of your locus of control**, we expect accountability to communicate, explain your situation about missing the session or a last minute cancellation.** This builds Trust & Accountability. Community Standards apply here
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<aside> ‼️ If you know that there is even a slight chance that you will not be able to attend the session please reach out at least 24-hours in advance to reschedule/cancel the session. Please be considerate to other community members who might a better use for the slot
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